Frequently Asked Questions:
1. How soon are accounts setups and ready for use?
In general new account setups are completed in general within three hours; however we guarantee 12 hour setup time.
2. What operating systems do you use?
We use Red hat Enterprise for Linux Hosting.
3. How long have you been in business?
We have been in business since 2005.
4. Can I access and update my website through FTP 24 Hours a day?
Yes. You can access FTP service anytime of the day, and can make any number changes.
5. Will you maintain backups of my data?
Yes, all domains are backed up on a weekly basis. You may also schedule backup of your site through the control panel. We also recommend you to also keep a local backup of your domains.
6. Do you support music/video Streaming?
Unfortunately, music/video streaming is not supported on our shared hosting accounts.
7. What domains can be hosted on the Servers?
All! Any type of domain with any country extension can be hosted on our servers.
8. How often are technical support representatives available?
Technical support representatives are available 24/7 at the Support Desk to help you with any questions and/or problems. In case you need an immediate assistance, you can call us anytime.
9. Do you support FrontPage extensions?
Yes, all our Windows Web Hosting Plans support FrontPage Extensions.
10. What is your policy on spamming?
We practice Zero-Tolerance policy in case of spam. Anyone found sending unsolicited or unwanted emails (SPAM) from our servers will have his/her account suspended / deleted.
11. What is your policy on adult hosting?
We do not allow any Pornography, nudity, erotica, and sex-related merchandising, including sites that may infer sexual content, or link to adult content elsewhere. Anyone found violating this policy will have his/her accounts suspended, or removed from our servers.
The web hosting service provided by us facilitates the 24 hour availability of your website on the World Wide Web. All hosted on the reliable Linux and Windows platform. All servers are maintained and managed by us, and our 24x7 supports you can be certain we stand behind our commitment to providing you with the highest level of service.
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