One project across the whole IT environment
Connectivity environment
Order connectivity early, plan temporary services if needed and decide whether the business requires a secondary/failover connection.
Network infrastructure
Plan data points, comms cabinet, PoE requirements, switches, access points, staff/guest networks and coverage before walls and cabinetry make changes expensive.
Workstation & device environment
Standardise computers, laptops, monitors, printers, scanners, payment terminals and shared peripherals around the workflows staff will use.
Email & identity
Microsoft 365 or Google Workspace, domains, email, MFA, permissions, shared resources and user setup ready before staff start.
Phones & reception
VoIP numbers, porting, call routing, reception workflow, handsets/headsets and dependencies on the internet service.
Security & business continuity
Firewalling, device security, email protection, backup, UPS, account security and recovery planning from day one.
For clinics and specialist workplaces
Where the premises includes specialist software or connected equipment, we coordinate the general IT prerequisites with the relevant suppliers. For a dental or medical clinic, that can mean surgery workstations, imaging systems, scanners, practice software, payment devices and supplier remote access. For architecture, legal, accounting or project businesses, it may mean high-performance workstations, document systems, cloud platforms and specialist application suppliers.
Common mistakes we help avoid
Internet ordered too late for opening day
Lead times are longer than people expect, always.
Not enough data points where equipment actually sits
Planned on a floor plan, not around where the desks end up.
The comms cabinet placed without a real plan
Switches, UPS, carrier equipment, all need somewhere sensible to live.
Wi‑Fi planned after the walls go up
Coverage is a lot easier to fix before the cabinetry's installed.
Equipment suppliers arrive before the network's ready
Sequencing matters. Getting it wrong means someone's standing around waiting.
Staff accounts, phones and printers, still unfinished
The single most avoidable way to start a new site behind schedule.
Supplier coordination: we coordinate the general IT environment and prerequisites. Specialist software, clinical equipment, building systems and other supplier-owned products remain the responsibility of their relevant supplier for product-specific work.
Build privacy and security into the fitout
Security is much easier to design before opening than to retrofit later. We can plan logins, network separation, backup and device protection alongside cabling, Wi‑Fi and specialist supplier requirements.
Separate what should be separate
Guest Wi-Fi, staff devices, clinical / specialist systems, printers and infrastructure can be segmented where appropriate rather than sharing one flat network.
Secure from day one
MFA, named accounts, controlled administrator access and documented joining and leaving before the first staff member starts.
Plan failure before opening
Backup, UPS, secondary internet, recovery procedures and supplier contacts designed into the opening plan.
Healthcare projects: for Australian private clinics, privacy obligations can include the Privacy Act, the Australian Privacy Principles, and, in NSW, the HRIP Act and Health Privacy Principles. My Health Record requirements apply where relevant. HIPAA is a US framework and only applies where a genuine US HIPAA relationship exists.
Frequently asked questions
When should IT planning start?
Earlier than most people expect, ideally before cabling and fitout decisions are locked in. Internet lead times, comms-cabinet location, data points and Wi‑Fi coverage all affect the physical fitout itself.
Can you work with the builder, electrician and equipment/software suppliers?
That coordination is a big part of what we do on a new-site project. We specify the IT requirements and work directly with the trades and specialist suppliers, so nobody's left guessing who's responsible for what.
Can you continue supporting us after opening?
Most clients do exactly that. We move straight from project setup into ongoing managed IT once you're up and running.