What we manage around your mission
People & access environment
User accounts, joiners and leavers, MFA, shared mailboxes, group access and practical processes for changing teams and volunteers.
Cloud collaboration environment
Email, file sharing, Teams/Meet, SharePoint/Drive, permissions and administration around the collaboration platform your organisation uses.
Device environment
Device setup, replacement planning, printers and shared computers or tablets used by staff, volunteers and programme teams.
Network & Wi‑Fi
Internet, switching, staff Wi‑Fi, guest Wi‑Fi, firewalling and reliable connectivity for offices, centres and shared spaces.
Security & backup
MFA, device protection, email security, secure sharing, backup and recovery planning without adding unnecessary complexity.
Budget-aware IT roadmap
Prioritise the highest-risk or highest-impact problems first, plan replacements and avoid spending on technology the organisation does not need.
IT problems that turn up again and again
Old staff or volunteer accounts still work
Access that should have ended months ago, still sitting there.
Files scattered across personal drives and inboxes
Nobody meant for it to end up this way. It just did, gradually.
Everyone's on a different device, in a different place
Consistency is hard when the team is this varied.
Wi‑Fi or internet unreliable in community spaces
Especially inconvenient when it's the space you rely on most.
Decisions have piled up without an overall plan
Each one made sense at the time. Together, they don't quite fit.
Real protection, without enterprise-level cost
Security that fits a not-for-profit budget, not a bank's.
Eligibility, pricing and features for nonprofit programmes are controlled by the relevant suppliers and can change. We help with the surrounding IT environment and administration, while platform-specific eligibility or support stays with the supplier.
Privacy, donor data & access governance
Not-for-profits often hold donor information, member records, client data, grant documents and other sensitive information, while relying on volunteers, contractors and rotating staff. Managing accounts and permissions properly matters.
People & access environment
User accounts, joiners and leavers, MFA, shared mailboxes, group access and practical processes for changing teams and volunteers.
Cloud & file security
Secure sharing, device protection, device encryption where appropriate and sensible separation of public, staff and sensitive data.
Backup & recovery
Practical backup, internet resilience and recovery planning scaled to the organisation’s risk and budget.
Privacy Act and Notifiable Data Breach obligations may apply depending on your organisation and the information you handle. We put technical controls in place to support your requirements. We don't provide legal compliance certification.
Frequently asked questions
Can you help us use Microsoft 365 or Google Workspace more effectively?
Accounts, permissions, security, shared files, email and admin, for whichever platform you're on, plus a look at where your current setup might be creating unnecessary risk or confusion.
Can you work with a limited technology budget?
That's the normal reality for most of our not-for-profit clients. We fix the most important reliability and security risks first, reuse equipment where it still makes sense, and plan replacements ahead of time rather than treating everything as an emergency.
Can you support staff and volunteers with different access needs?
Accounts, groups, shared resources and device access, set up so permissions match each person's actual role, and removed cleanly the day they leave.